NORMS Restaurant

Multiple customers highlight the exceptional service, noting that servers such as Jenett, Reyes, Kaylee, Romero, Tony, and Ramona are described as polite, patient, attentive, friendly, and quick to check on guests. These servers are credited with making diners feel welcomed and ensuring a pleasant dining experience.

Source: 7 of 8 reviews • Confidence: high (explicit mention)

Most reviewers praise the food as delicious and satisfying, with specific mentions of the Fisherman's Combo plate and Sunday brunch being excellent. However, one review criticized the food as burnt, old, and cold, indicating a notable exception.

Source: 7 of 8 reviews • Confidence: medium (recurring theme with one conflict)

Yes, several reviews specifically commend individual servers: Jenett, Reyes, Ramona, Kaylee, Romero, and Tony. They are repeatedly described as having great personalities, being very attentive, and providing excellent customer service, which significantly enhances the overall dining experience.

Source: 7 of 8 reviews • Confidence: high (explicit mention)

One review mentioned burnt and cold food but noted that the service remained polite and helpful, with the manager being very accommodating. This suggests that while food quality issues can arise, the staff addresses them professionally.

Source: 1 of 8 reviews • Confidence: low (limited evidence)