Northstar Plumbing, Heating and Air Conditioning
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What reviewers say
Northstar Plumbing, Heating and Air Conditioning receives praise for prompt, professional service and clear communication, though one reviewer criticized their estimate policy.
Themes summarized from customer reviews (sample of 8)
How quickly does Northstar Plumbing respond to emergency HVAC or plumbing issues?
Multiple customers report same-day scheduling for urgent problems, such as heater failures and sewer backups, with technicians arriving promptly.
Source: 5 of 8 reviews • Confidence: high (explicit mention)
Are Northstar's technicians knowledgeable and able to explain repairs clearly?
Several reviewers highlight technicians like Andrew and Edward as highly knowledgeable, providing detailed explanations of HVAC and furnace operations and offering helpful recommendations.
Source: 4 of 8 reviews • Confidence: high (explicit mention)
Does Northstar Plumbing honor quoted prices and provide clean work?
Multiple customers confirm that Northstar sticks to quoted charges, delivers professional and clean work, and completes services as promised, though they are noted as somewhat expensive.
Source: 4 of 8 reviews • Confidence: medium-high (recurring theme)
What is the quality of customer communication from Northstar Plumbing?
Reviewers often mention polite and professional communication, with technicians like Adolfo and Andrew being described as courteous and informative.
Source: 4 of 8 reviews • Confidence: medium (recurring theme)
Are there any complaints about Northstar's estimate process?
One reviewer strongly criticized the company for refusing to provide a written or emailed estimate unless an additional fee was paid, describing the policy as unacceptable and potentially shady.
Source: 1 of 8 reviews • Confidence: low (single negative review)
Ratings
4.7
★★★★★4.7331 reviews
Location
1351 S Grove Ave #110, Ontario, CA 91761
Hours
Popular Times
Amenities & Details
Offerings
Details
- Plus Code
- 29XC+MR Ontario, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJJ-PMo4sxw4ARmPJ0Wt2avBg
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