Norton Delgado Family Medicine

Several reviewers report poor responsiveness, noting that repeated messages and voicemails went unanswered, leading to frustration and missed appointments. However, other reviewers highlight timely and attentive communication, with staff like Melany and Monica proactively contacting patients.

Source: 2 of 8 reviews • Confidence: medium (conflicting themes)

Multiple customers praise Dr. Nick Knowles for being exceptionally knowledgeable, compassionate, and dedicated, often describing him as a standout provider who goes above and beyond for patients.

Source: 4 of 8 reviews • Confidence: high (explicit mention)

Reviewers frequently mention that the clinic excels in patient education, providing thorough explanations, answering questions without hesitation, and offering practical solutions such as switching to prefilled insulin pens to alleviate anxiety.

Source: 3 of 8 reviews • Confidence: high (explicit mention)

Guests often mention that the staff is friendly, professional, and welcoming, creating a supportive environment where patients feel respected and heard.

Source: 6 of 8 reviews • Confidence: high (recurring theme)

Many reviewers highlight that the clinic listens attentively to patient concerns, does not ignore or dismiss symptoms, and builds trust through consistent communication and care.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

One review specifically praises Dr. Norton for accommodating a patient with PTSD and panic attacks, not requiring them to cover their mouth and nose, demonstrating sensitivity to individual needs.

Source: 1 of 8 reviews • Confidence: medium (specific example)