Oak Glen Animal Hospital

Multiple customers highlight the friendliness and compassion of the staff. Several reviewers specifically mention caring and non-judgmental treatment, especially during difficult times like saying goodbye to a pet. However, one review noted a change in staff demeanor, with reports of rudeness and difficulty obtaining prescription refills.

Source: 6 of 8 reviews • Confidence: high (explicit mention)

Several reviewers praise the veterinarians for being informative, thorough, and caring. One reviewer specifically mentioned Dr. Graham's detailed explanations and another highlighted Dr. Antonio Z's care. One review noted a veterinarian getting down on their hands and knees to administer injections to a pet, demonstrating a compassionate approach.

Source: 4 of 8 reviews • Confidence: high (explicit mention)

One review mentioned being able to get an appointment right away, even for a same-day visit when a pet was declining rapidly.

Source: 1 of 8 reviews • Confidence: medium (limited evidence)

One review expressed dissatisfaction with a billing issue, specifically a refund that was not processed as promised. Another customer reported difficulty getting prescription refills, requiring them to mail in certifications and pay fees. There appears to be a conflict in experiences regarding prescription services.

Source: 2 of 8 reviews • Confidence: medium (recurring theme)

One review revealed that Oak Glen Animal Hospital, along with another local clinic, has been acquired by a larger veterinary network called PETVET CARE CENTERS (CALIFORNIA), INC.

Source: 1 of 8 reviews • Confidence: medium-high (explicit mention)

One review mentioned that other vets typically make follow-up calls to check on pets, but the reviewer did not receive a follow-up call after their pet's visit.

Source: 1 of 8 reviews • Confidence: low (limited evidence)