Oakdale Mortuary & Memorial Park

Multiple customers highly praise the service quality, noting exceptional care, professionalism, and compassion from staff such as Chula, Lauren, Sandy, Loren, Sally, Angel, Ilene, and Erick. Guests often mention that the funeral director and staff communicated well, were very compassionate, and ensured everything went as planned. The memorial park's location and the beautiful celebration of life services were also highlighted as strengths.

Source: 7 of 8 reviews • Confidence: high (explicit mention)

• Staff names frequently mentioned: Chula, Lauren, Sandy, Loren, Sally, Angel, Ilene, Erick
• Keywords: compassionate, professional, communication, beautiful service

One review explicitly criticizes the condition of gravesites, reporting red ant hills and rows of headstones underwater, indicating poor maintenance. The reviewer expressed dissatisfaction with the lack of response from management despite reporting these issues.

Source: 1 of 8 reviews • Confidence: medium (single negative report)

• Issues: red ant hills, underwater headstones
• Management response: none reported

Several reviewers specifically thank individual staff members for their outstanding service. Chula is repeatedly praised as an excellent funeral director, while Loren, Sally, Angel, Ilene, and Erick are also highlighted for their kindness, professionalism, and support during difficult times.

Source: 5 of 8 reviews • Confidence: medium-high (recurring theme)

• Frequently mentioned staff: Chula, Loren, Sally, Angel, Ilene, Erick
• Keywords: kindness, professionalism, support

One review notes that pre-purchasing arrangements provided comfort and that staff, particularly Natalia, were responsive and attentive to the customer's needs, answering questions via calls, texts, and allowing personal touches like bringing birds and roosters for a final goodbye. This responsiveness and personalization were appreciated by the family.

Source: 1 of 8 reviews • Confidence: medium (specific positive example)

• Pre-purchase arrangements: appreciated
• Staff responsiveness: high