Off Road Warehouse Corona - Off Road, Truck & Jeep 4X4 Parts
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What reviewers say
Off Road Warehouse Corona offers truck and Jeep parts and installation services, with customers frequently praising their installation work and customer service.
Themes summarized from customer reviews (sample of 8)
What is the quality of the installation services?
Multiple customers highlight the high quality of installation work. Several reviewers specifically mention installers by name (Alex, Luis, and Justin) and commend their attention to detail and professionalism. One review described the work as 'magic,' and another praised the 'top notch professional work.'
Source: 6 of 8 reviews • Confidence: high (explicit mention)
How is the customer service experience?
Guests often mention positive interactions with customer service representatives, particularly Simon, who was praised for his promptness and effort in resolving an order issue. One customer described the overall technical and customer service as 'wonderful' and indicated they would remain a loyal customer.
Source: 3 of 8 reviews • Confidence: medium-high (recurring theme)
Do they offer competitive pricing?
One review noted that the business initially matched competitor quotes and then was able to beat them outright, demonstrating a willingness to work with customers to earn their business.
Source: 1 of 8 reviews • Confidence: medium (limited evidence)
What types of modifications/upgrades do they perform?
Reviews mention installations of full suspension kits, rear bumpers, leveling kits, light kits (like Baja Design LP6), and truck caps. One customer upgraded from stock tires to 35-inch tires with methods and a level.
Source: 4 of 8 reviews • Confidence: medium-high (explicit mention)
What happens if there are issues with product availability?
One review described a situation where a product (Bilstein) was backordered and unavailable. The customer service representative (Simon) promptly contacted them and issued a refund when the order was declined.
Source: 1 of 8 reviews • Confidence: medium (limited evidence)
Are there any concerns about order processing and communication?
One review expressed concerns about order processing, noting a lack of tracking information and follow-up for 11 days. The reviewer reported difficulty reaching someone for updates and a lack of information from the manufacturer.
Source: 1 of 8 reviews • Confidence: low (limited evidence)
Ratings
4.6
★★★★★4.6258 reviews
Location
1531 Pomona Rd, Corona, CA 92878
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Details
- Plus Code
- VCJ3+VC Corona, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJOzo6llDJ3IARCK1jP-uUtUI
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