On the go pet supply
Location
338-340 W Highland Ave, San Bernardino, CA 92405
Photos
What reviewers say
On the Go Pet Supply is praised for exceptional customer service, knowledgeable staff, and trustworthy care for pets, though one review reports poor service and a loss of birds.
Themes summarized from customer reviews (sample of 8)
Does On the Go Pet Supply provide reliable and caring service for French Bulldogs?
Multiple customers, including one who drives from Long Beach to San Bernardino, highlight that Jacob and his team are trusted for French Bulldogs due to their expertise, personalized care, and commitment to animal well-being, despite the travel inconvenience.
Source: 3 of 8 reviews • Confidence: high (explicit mention)
How is the customer service at On the Go Pet Supply?
Guests often mention excellent customer service, with staff described as helpful, kind, and patient, even with challenging pets, and the store is noted for being clean and well-maintained.
Source: 5 of 8 reviews • Confidence: high (recurring theme)
Are the store hours and service reliable?
One review reports inconsistent opening hours and a rude response when a bird died shortly after purchase, indicating potential issues with service reliability and customer support during emergencies.
Source: 2 of 8 reviews • Confidence: low (single conflicting account)
Does On the Go Pet Supply offer a variety of products for different pets?
Reviews indicate the store carries a range of items, including food, probiotics, allergy treatments, and grooming supplies, catering to various pet needs such as French Bulldogs, micro bullies, and birds.
Source: 3 of 8 reviews • Confidence: medium (multiple specific mentions)
Ratings
4.2
★★★★★4.230 reviews
Hours
Popular Times
Amenities & Details
From the business
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Details
- Plus Code
- 4PP5+FQ San Bernardino, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJH60gu8FTw4ARcKotJHAzGrQ
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