Ono Hawaiian BBQ

Multiple customers highlight exceptional customer service, noting that staff members such as Deja, Jerri, and Josefina were patient, helpful, and went above and beyond by remaking meals, providing extra sauces, and being attentive to detail. One review specifically mentions a manager who was less apologetic during a wait time issue.

Source: 6 of 8 reviews • Confidence: high (explicit mention)

Reviewers consistently describe the food as fresh and delicious, with particular praise for dishes like katsu chicken, mac salad, and spam masubi. One review noted that the food was tasty but the cabbage was mostly rib parts, while another mentioned the food was decent and met expectations without being extraordinary.

Source: 7 of 8 reviews • Confidence: high (recurring theme)

Several reviews mention that the atmosphere is nearly non-existent, and service is limited to taking orders and calling names. One review criticized a long wait time and perceived unfair service prioritization, while another noted that the place was operating efficiently with a helpful front staff on a busy night.

Source: 3 of 8 reviews • Confidence: medium (mixed evidence)

Yes, a few reviews specifically mention positive experiences with takeout, describing it as convenient and suitable for those seeking decent Hawaiian food without expecting anything extraordinary.

Source: 2 of 8 reviews • Confidence: medium (limited evidence)