Ontario Family Dentistry

Several reviewers praise the accuracy of diagnoses, citing decades-long trust in the practice. However, one reviewer alleges multiple false diagnoses leading to extensive, costly repairs elsewhere. Another critic claims the dentists performed poor-quality work, causing ongoing health issues.

Source: 3 of 8 reviews • Confidence: medium (conflicting evidence)

Multiple customers highlight friendly and welcoming staff, a family-friendly waiting area, and ample parking. One reviewer specifically mentions a receptionist named Nichola for going above and beyond with payment flexibility.

Source: 4 of 8 reviews • Confidence: high (explicit mention)

• Staff often described as pleasant and helpful.

Two reviews report billing issues, including attempts to charge for work not performed and charging for unnecessary procedures. One reviewer claims the practice tried to bill them again for repairs already completed elsewhere.

Source: 2 of 8 reviews • Confidence: medium (specific complaints)

• Billing disputes mentioned in multiple negative reviews.

While some customers rate the practice highly for professionalism, others describe the office as unprofessional, citing rude staff, long wait times, and poor communication. One reviewer even mentions patient records being left unsecured.

Source: 4 of 8 reviews • Confidence: medium (mixed feedback)

• Professionalism varies widely among reviewers.

One positive review notes that the front desk receptionist offered flexible payment terms, allowing the patient to pay the co-payment immediately and settle the remaining balance later, which was crucial for an urgent medical clearance.

Source: 1 of 8 reviews • Confidence: low (single instance)

• Payment flexibility highlighted in one case.