Ontario Pharmacy
Location
666 East E Street, Ontario, CA 91764
Photos
What reviewers say
Ontario Pharmacy receives mixed reviews on service quality and staff changes, with many praising longtime pharmacist Stanley and others reporting recent declines in service.
Themes summarized from customer reviews (sample of 8)
Is the customer service at Ontario Pharmacy generally pleasant and respectful?
Several reviewers describe the customer service as pleasant and respectful, noting that the pharmacy is never crowded and the staff is friendly. However, one recent reviewer reports a decline in service quality, citing rudeness and stock issues.
Source: 5 of 8 reviews • Confidence: medium-high (explicit mention)
How does the pharmacy handle medication availability and staff scheduling?
One reviewer mentions a staff member leaving early, causing missed medication doses and inconsistent operating hours. Another notes frequent stock shortages and redirection to sister pharmacies, leading to inconvenience.
Source: 2 of 8 reviews • Confidence: medium (specific incidents)
What is the reputation of longtime pharmacist Stanley?
Multiple customers, spanning over 15 years, highlight Stanley as the best pharmacist, describing him as friendly, honest, and caring. Recent changes have led to dissatisfaction among some patrons.
Source: 5 of 8 reviews • Confidence: high (recurring theme)
Are there concerns about the pharmacy's current management or service decline?
One recent reviewer expresses strong dissatisfaction, citing rude staff, frequent stock shortages, and being redirected to other locations, concluding that the pharmacy no longer serves its community purpose.
Source: 1 of 8 reviews • Confidence: low (single negative review)
Does Ontario Pharmacy have a history of supporting the local community?
Long-term customers emphasize the pharmacy's role in supporting the local community, with many having patronized the business for decades and praising its convenience and personalized care.
Source: 3 of 8 reviews • Confidence: medium (historical perspective)
Are there any issues with the pharmacy's approach to vaccinations or mental health recommendations?
One reviewer criticizes the pharmacy for being pushy about vaccines and recommending antidepressants for a 10-year-old, describing the place as horrible for this reason.
Source: 1 of 8 reviews • Confidence: low (single critical comment)
Ratings
4.4
★★★★★4.433 reviews
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Details
- Plus Code
- 3995+69 Ontario, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJ7Tnww3U0w4AR-__kbSScHeM
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