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Ontario Spay and Neuter

Veterinary care● Unknown Hours
4.3(1,080)
Ontario Spay and Neuter

Photos

All
Dog
Videos
Cat
Street View & 360°

What reviewers say

Ontario Spay and Neuter receives mixed reviews, with praise for staff friendliness and care, but criticism for poor customer service and unexpected costs.

Themes summarized from customer reviews (sample of 8)

Is the staff at Ontario Spay and Neuter friendly and helpful?

Multiple customers describe the staff as friendly, attentive, and professional, often noting that they answer questions and provide clear post-operative instructions.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

Are there concerns about unexpected costs or payment plans?

Several reviews mention unexpected price increases and a lack of payment plan options, with one customer reporting a drastic price hike from $175 to $800 and being told no payment plan was possible.

Source: 2 of 8 reviews • Confidence: medium (limited evidence)

How is the quality of care during surgery and post-operative period?

While many reviews praise the smooth surgical experiences and perfect recoveries, at least two reviews report adverse outcomes: one cat required emergency care shortly after surgery, and another pet was returned stressed and with complications.

Source: 3 of 8 reviews • Confidence: medium (conflicting themes)

Is the waiting time for pick-up long?

Guests often mention that the clinic can be busy, leading to wait times ranging from 20 minutes to over an hour when picking up pets, though this is generally considered acceptable given the volume of patients.

Source: 2 of 8 reviews • Confidence: medium-high (recurring theme)

Are there any complaints about staff attitude or treatment of pets?

A few reviews criticize staff for being rude, blaming clients for complications, and rushing procedures, which left some pet owners feeling uncomfortable and dissatisfied.

Source: 3 of 8 reviews • Confidence: medium (limited evidence)

Ratings

4.3

4.3

1,080 reviews

5
806
4
93
3
40
2
21
1
120

Location

750 N Archibald Ave, Ontario, CA 91764

OntarioCA91764

Hours

MondayClosed
Tuesday9:30 AM–5 PM
Wednesday9:30 AM–5 PM
Thursday9:30 AM–5 PM
Friday9:30 AM–5 PM
Saturday9:30 AM–5 PM
SundayClosed

Popular Times

Amenities & Details

Service options

Onsite services

Accessibility

Wheelchair accessible entranceWheelchair accessible parking lotWheelchair accessible restroom

Amenities

Restroom

Planning

Appointment requiredAppointments recommended

Details

Plus Code
3CC5+F6 Ontario, California
Timezone
America/Los_Angeles
Google Place ID
ChIJlYLxNaw1w4ARVEbH5mUXLyE

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