Optum - Eastvale

Multiple reviewers highlight Dr. Newman as an amazing doctor, describing him as professional, knowledgeable, and patient-focused. He ensures thorough care, including necessary blood work and referrals, and is praised for his understanding and dedication to patient health.

Source: 5 of 6 reviews • Confidence: high (explicit mention)

Several reviews mention scheduling difficulties and front desk shortcomings. One reviewer reported that the front desk staff does not answer calls and cannot manage appointments, while another noted that urgent care was no longer available, leading to rescheduling delays.

Source: 2 of 6 reviews • Confidence: medium (limited evidence)

• Scheduling issues: rescheduling delays, lack of urgent care
• Front desk performance: poor call response, appointment management problems

Reviewers frequently comment on the cleanliness and organization of the facility, as well as the friendliness of the front desk staff. One review specifically praises the cleanliness of the new facility and the helpfulness of the front desk girls.

Source: 3 of 6 reviews • Confidence: medium-high (recurring theme)

• Facility cleanliness: consistently clean and organized
• Staff friendliness: front desk staff described as very friendly

Multiple reviews mention short wait times and that doctors, including Dr. Newman and Dr. Sathya, are thorough in explanations and patient communication. They appreciate the time taken to discuss results and ensure patient understanding.

Source: 3 of 6 reviews • Confidence: medium-high (recurring theme)

• Wait times: generally short
• Doctor thoroughness: detailed explanations and patient-focused communication