Optum - Highland Boulder Primary Care / Specialty Care

Several reviewers have experienced issues with the check-in process, including being placed on a walk-in list despite having a scheduled appointment and difficulties with insurance verification. One review noted that insurance information sometimes 'magically worked' after expressing concern. However, one reviewer specifically praised Jennifer for her friendly and welcoming demeanor during check-in.

Source: 5 of 8 reviews • Confidence: medium (mixed experiences)

Multiple customers express satisfaction with the medical care provided, highlighting the expertise of the physicians and staff. One reviewer specifically praised Dr. Furiton for her thoroughness and training as an internist, and another commended Michelle Kopp for her professionalism and ability to answer questions. One review noted the clinic's effectiveness within the Medicare Advantage System.

Source: 4 of 8 reviews • Confidence: high (explicit mention)

Many reviewers appreciate the clinic's convenience, particularly its 'one-stop shop' approach with most services available on-site. The location also offers ample parking and a drop-off area. However, one review mentioned the lab being closed for a month, requiring patients to go elsewhere for lab work.

Source: 3 of 8 reviews • Confidence: medium-high (recurring theme)

• Pricing keywords: "credit cards"

One review described the clinic as clean, comfortable, and not crowded, with pleasant waiting rooms. Another reviewer noted that it is wheelchair and scooter accessible.

Source: 1 of 8 reviews • Confidence: medium (explicit mention)

Two reviews mentioned issues with appointment scheduling, including being told appointments were on the wrong day and appointments being postponed. One reviewer described the experience as 'terrible' and recommended seeking care elsewhere.

Source: 2 of 8 reviews • Confidence: medium (limited evidence)

One review mentions an urgent care option available on the left side of the facility.

Source: 1 of 8 reviews • Confidence: low (limited evidence)