Optum - Moreno Valley Alessandro

Multiple customers highlight Dr. Garcia as highly attentive and caring, with a long-standing relationship spanning over 20 years. Guests often mention his willingness to go the extra mile, including after-hours calls, and describe his service as great for over five years with minimal waiting times.

Source: 3 of 8 reviews • Confidence: high (explicit mention)

Several reviewers express frustration with scheduling issues, including missed appointments, long wait times, and unprofessional staff. One review notes locked doors and lack of communication, while another criticizes the office for handling patients like a money-making corporation, with poor response times and rude interactions.

Source: 4 of 8 reviews • Confidence: high (recurring theme)

Guests often mention varying wait times; some report less than 30 minutes, while others experienced waits exceeding 90 minutes from appointment time to consultation. One review specifically notes a 90-minute wait from appointment time and an additional 60 minutes in the consultation room.

Source: 3 of 8 reviews • Confidence: medium (mixed evidence)

One review criticizes the billing department as part of the overall poor service, alongside scheduling and responsiveness issues, suggesting it contributes to the office's perceived corporate focus rather than patient care.

Source: 1 of 8 reviews • Confidence: low (limited evidence)