Optum - Murrieta Monroe
Location
24703 Monroe Ave Suite B, Murrieta, CA 92562
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What reviewers say
Reviewers consistently praise Optum - Murrieta Monroe for its caring physicians, courteous staff, quick service, and reasonable pricing, though some note long wait times and outdated facilities.
Themes summarized from customer reviews (sample of 8)
How would you describe the quality of care provided by Dr. Powell at Optum - Murrieta Monroe?
Multiple reviewers highlight Dr. Powell as a wonderful, caring physician who takes her time with patients. Her staff is described as very nice and helpful, and despite longer appointment wait times, patients feel the wait is worthwhile for her compassionate care.
Source: 1 of 8 reviews • Confidence: high (explicit mention)
What is the typical wait time for appointments at this urgent care?
Several reviewers mention that getting an appointment may take a while, but the wait is considered worth it for Dr. Powell's care. One review notes a long wait over an hour, while another reports a quick visit when the clinic was not busy.
Source: 2 of 8 reviews • Confidence: medium (mixed evidence)
How would you rate the friendliness and efficiency of the staff at Optum - Murrieta Monroe?
Guests often mention that the staff is very courteous, responsive, and helpful. Multiple reviews praise the receptionist, medical assistants, and nurses for their professionalism and kindness.
Source: 5 of 8 reviews • Confidence: high (recurring theme)
Are there any concerns about the clinic's physical environment or amenities?
One review notes that the facility appears shabby and lacks adequate air conditioning, making the waiting room uncomfortably hot. However, other reviewers do not mention such issues.
Source: 1 of 8 reviews • Confidence: low (limited evidence)
How affordable are the services at Optum - Murrieta Monroe?
Multiple customers highlight that services are reasonably priced, with one specific mention of a TB test costing half the price of another provider. Overall, pricing is described as fair and reasonable.
Source: 2 of 8 reviews • Confidence: medium (explicit mention)
Does the clinic handle minor emergencies effectively?
Several reviewers consider this urgent care a great option for minor emergencies, praising the quick and easy appointments and knowledgeable staff.
Source: 2 of 8 reviews • Confidence: medium (recurring theme)
What is the overall sentiment regarding the clinic's improvement over time?
One reviewer notes that their experience over six years has consistently exceeded expectations, with quicker check-ins, efficient nurses and doctors, and a more comfortable environment for both adults and young children.
Source: 1 of 8 reviews • Confidence: high (explicit mention)
Ratings
4.7
★★★★★4.7236 reviews
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Amenities & Details
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Details
- Plus Code
- HQ8X+CC Murrieta, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJWwUuokOC3IARq_VRsVgWiuM
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