Optum - Palm Springs Palm Canyon 202

Several reviewers report difficulty in reaching the doctor or office staff, with long waits for appointments and inconsistent communication about cancellations. One patient waited nearly three months for an appointment and had it cancelled at the last minute. In contrast, a few reviews mention efficient scheduling and prompt responses.

Source: 7 of 8 reviews • Confidence: high (explicit mention)

Multiple customers express dissatisfaction, citing a lack of empathy, incomplete examinations, and delayed communication of test results. One new mother felt dismissed when discussing postpartum mental health concerns. However, a minority of reviews praise Dr. Morgan for being attentive, kind, and knowledgeable, with a supportive staff.

Source: 7 of 8 reviews • Confidence: high (explicit mention)

One reviewer felt the doctor was reluctant to sign a breast pump prescription without an in-person visit, suggesting the denial may have been driven by billing considerations rather than medical necessity.

Source: 1 of 8 reviews • Confidence: medium (single review)

A few reviews highlight the efficiency and friendliness of the staff, describing the office as well-organized and pleasant.

Source: 2 of 8 reviews • Confidence: medium (positive feedback)