Our Lady Queen of Peace Catholic Cemetery
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What reviewers say
Our Lady Queen of Peace Catholic Cemetery receives mixed reviews on cleanliness, staff behavior, and maintenance, with some praising the space and others criticizing service.
Themes summarized from customer reviews (sample of 8)
Is the cemetery clean and well-maintained during events?
Several reviewers noted the cemetery was clean, brightly lit, and well-maintained during their visits, describing it as a beautiful space for funeral Masses and burials. However, some mentioned areas with dying grass and poor maintenance practices.
Source: 4 of 8 reviews • Confidence: medium (recurring theme)
- Grounds described as neat during internment.
- Easy walk from mausoleum to burial site.
How is the staff's behavior and communication?
Opinions on staff behavior are divided. Some guests found the staff pleasant and welcoming, while multiple reviews criticized the front desk and counselors as rude, unhelpful, and lacking Catholic identity. Complaints included poor follow-through on promises and dismissive attitudes.
Source: 5 of 8 reviews • Confidence: high (explicit mention)
- Staff described as pleasant and welcoming in one review.
- Front desk and counselors repeatedly called rude and unhelpful.
What are the issues with decoration and maintenance?
Multiple customers reported that the cemetery throws away fresh decorations without warning, discourages guest contributions, and has inconsistent maintenance schedules, leading to untidy areas and frustration among visitors.
Source: 3 of 8 reviews • Confidence: medium (recurring theme)
- Decorations often discarded despite being fresh.
- Maintenance crew lacks sympathy and respect.
Is there a problem with communication and follow-up services?
Several reviews highlighted poor communication and delayed follow-up, such as missed callbacks for grave marker placement and locked mausoleums despite posted hours, causing inconvenience to visitors.
Source: 3 of 8 reviews • Confidence: medium (explicit mention)
- Office promised call back that never occurred.
- Mausoleum locked early, conflicting with posted hours.
Are there any positive remarks about specific employees?
One review specifically praised employee Carlos for exceptional plot care and assistance, indicating a positive interaction despite overall mixed feedback.
Source: 1 of 8 reviews • Confidence: low (single positive instance)
Ratings
3.3
★★★★★3.337 reviews
Location
3510 E Washington St, Colton, CA 92324
Hours
Popular Times
Amenities & Details
Accessibility
Details
- Plus Code
- 2PX8+QR Colton, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJ_6NxNmSs3IARr4m2AOVJrDY
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