Overland Meat Company

Customer service is described as both excellent and poor. Several reviewers praised the staff as kind, helpful, and hardworking, especially noting positive interactions on Valentine's Day and a recent visit where the counter staff were “incredibly kind.” However, multiple reviews highlighted rude, dismissive, or misogynistic behavior from workers, with comments about being belittled, embarrassed, and receiving a “don’t give a damn” attitude. One reviewer mentioned a specific instance of attitude adjustment needed from a bald employee with glasses. Thus, opinions on service are conflicting.

Source: 6 of 8 reviews • Confidence: medium (conflicting themes)

Food quality is overwhelmingly positive, with many reviewers calling the pastrami, roast beef, steaks, and sandwiches “absolutely delicious,” “juicy,” “tender,” and “worth it.” One reviewer specifically mentioned the wheat bread being dry on a recent visit, but overall, the majority of feedback emphasizes delicious, generous portions, and high-quality meats. No major complaints about food taste were noted.

Source: 7 of 8 reviews • Confidence: high (explicit mention)

One reviewer reported being disappointed that the shop was out of pastrami when they visited, which contributed to their decision not to return. This is the only mention of product unavailability in the reviews provided.

Source: 1 of 8 reviews • Confidence: low (single mention)

Pricing is mentioned as a factor in the decision-making process. One reviewer noted that while the steaks are “a little pricey,” they are still considered great. Another review mentioned the food quality being not worth the prices due to poor customer service. Thus, opinions on pricing are mixed, with some finding it acceptable for quality and others feeling it is overpriced given the service experience.

Source: 2 of 8 reviews • Confidence: medium (limited evidence)