Pacific Eye Institute - Colton

Multiple customers highlight the office as extremely professional and efficient, with quick processes from check-in to doctor visits, including surgery days. Staff members like Iris and Marina are frequently praised for their friendliness and thoroughness.

Source: 6 of 8 reviews • Confidence: high (explicit mention)

Several reviews mention wait times as a minor drawback. While many appreciate the efficiency, a few customers experienced long waits for tests, and one patient noted a 45-minute delay before being called back. Some suggest that wait times could be shorter.

Source: 3 of 8 reviews • Confidence: medium (recurring theme)

Guests often mention friendly and competent staff. However, one review noted an assistant who struggled with clear communication and using full names, and another patient felt a doctor raised his voice, making the senior patient uncomfortable.

Source: 3 of 8 reviews • Confidence: medium (mixed feedback)

Many reviews emphasize clear explanations from doctors, with Dr. Roe and Dr. Kim (despite a noted incident) praised for thoroughness and communication. Patients feel well-informed and reassured, especially regarding procedures and recovery expectations.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

One review expressed frustration over being overbooked for a visual fields test, leading to a long wait and eventual cancellation, with the patient requesting no billing for the wasted time. No other reviews mention similar billing issues.

Source: 1 of 8 reviews • Confidence: low (limited evidence)