Palm Desert Air Conditioning and Heating Co.
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What reviewers say
Palm Desert Air Conditioning and Heating Co. consistently receives high praise for their professional technicians, fair pricing, and commitment to customer satisfaction, particularly regarding HVAC sy
Themes summarized from customer reviews (sample of 8)
What is the quality of the technicians like?
Multiple customers highlight the professionalism, knowledge, and kindness of the technicians. Several reviewers specifically mention technicians going above and beyond to diagnose and resolve issues, ensuring customer satisfaction. One review noted the technicians' respect for the home, covering floors and cleaning up thoroughly.
Source: 6 of 8 reviews • Confidence: high (explicit mention)
Are the prices competitive?
Several reviewers found Palm Desert Air Conditioning and Heating Co.'s pricing to be fair and reasonable, often significantly lower than other quotes. One customer received a new AC unit installed for $1800 less than the best quote they received.
Source: 3 of 8 reviews • Confidence: medium-high (recurring theme)
- Pricing keywords: "fair rate", "reasonable price"
What types of HVAC systems do they install and service?
Customers have had a wide range of HVAC systems installed and serviced, including furnaces, air conditioning systems, heat pumps, condensers, coils, and thermostats. One customer specifically chose an American Standard heat pump package unit after research and found the company's warranty and service options superior.
Source: 4 of 8 reviews • Confidence: medium (explicit mention)
How is their communication and office staff?
Guests often mention prompt and excellent communication from the office staff, particularly Jean, who is praised for returning calls quickly. The service manager, Lin, is also described as terrific.
Source: 3 of 8 reviews • Confidence: medium (recurring theme)
Do they offer maintenance services?
One customer mentions having a yearly service contract and consistently finding their maintenance services timely and addressing concerns promptly.
Source: 1 of 8 reviews • Confidence: low (limited evidence)
How quickly can they respond to emergencies?
One review highlights a prompt response to a broken A/C unit during a heatwave, with installation completed quickly after the decision was made.
Source: 1 of 8 reviews • Confidence: medium (explicit mention)
Ratings
4.9
★★★★★4.985 reviews
Location
42081 Beacon Hill, Palm Desert, CA 92211
Hours
Popular Times
Amenities & Details
Service options
Accessibility
Details
- Plus Code
- PJVW+4V Palm Desert, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJH4yToyP82oAR2EAu1GW0RoE
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