PALM DESERT AUTOMOTIVE
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What reviewers say
Palm Desert Automotive is praised for its honesty, professionalism, speed, and fair pricing, though a few customers reported poor communication and inflated diagnostic fees.
Themes summarized from customer reviews (sample of 8)
Is Palm Desert Automotive trustworthy and reliable for automotive repairs?
Multiple reviewers highlight the shop's honesty, professionalism, and quick service, with comments such as 'honest, professional, fast, fair price' and 'clearly capable and experienced mechanics.' However, a couple of reviews mention receiving a 'course attitude' and being charged double for diagnostics, indicating some inconsistency in service quality.
Source: 7 of 8 reviews • Confidence: medium-high (recurring theme with occasional conflict)
How is the pricing at Palm Desert Automotive?
Several customers describe the pricing as 'fair' and 'competitively priced,' noting that services like spark plug replacement were done efficiently without hidden costs.
Source: 4 of 8 reviews • Confidence: high (explicit mention)
What is the typical turnaround time for repairs at Palm Desert Automotive?
Guests often mention quick appointment times and fast service, with phrases like 'got the car in, diagnosed, and repaired quickly' and 'service performed as promised and delivered on time.'
Source: 5 of 8 reviews • Confidence: high (explicit mention)
Does Palm Desert Automotive offer good communication with customers?
One review praises the shop's communication through a text app, describing it as 'great communication.' Conversely, another reviewer felt the staff gave an 'attitude' and did not answer a quick question promptly, indicating mixed experiences with customer service.
Source: 2 of 8 reviews • Confidence: medium (conflicting evidence)
Ratings
4.7
★★★★★4.781 reviews
Location
74817 Joni Dr, Palm Desert, CA 92260
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Details
- Plus Code
- PJRR+87 Palm Desert, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJTwJDkyX82oAReofuq-aVARk
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