Palm Desert Door & Hardware

Multiple customers highlight that Palm Desert Door & Hardware offers one of the most extensive collections of door hardware in the area, with products clearly and attractively displayed in a spacious store.

Source: 2 of 8 reviews • Confidence: high (explicit mention)

Customer service experiences are mixed. Several reviewers praise the helpful and friendly staff, while others report rude interactions, poor communication, and unprofessional behavior from employees and the owner.

Source: 6 of 8 reviews • Confidence: medium (recurring theme)

One reviewer was pleasantly surprised by the low invoice cost for hardware, noting that the price was far less than anticipated despite the extensive collection.

Source: 1 of 8 reviews • Confidence: medium (single instance)

A reviewer reports that custom French doors were manufactured with superior quality and at a comparable price to off-the-shelf options from larger retailers, indicating the business offers custom fabrication services.

Source: 1 of 8 reviews • Confidence: medium (specific example)

Several reviews mention poor follow-up, with instances of missed callbacks, lack of quotes, and delayed responses, leading some customers to seek alternatives.

Source: 3 of 8 reviews • Confidence: medium (multiple complaints)