Palm Nails

Multiple customers highlight the kindness and attentiveness of specific staff members, such as Cindy, Jen, and Ben, describing them as sweet, efficient, and making clients feel like family. However, several reviews mention rude attitudes and poor service from other staff, particularly when the manager is absent.

Source: 5 of 8 reviews • Confidence: medium-high (explicit mention of friendly staff in several positive reviews, countered by explicit complaints of rudeness in others)

• Friendly staff noted: Cindy, Jen, Ben

Five of eight reviewers report that gel manicures last about a month, even when the client is out of town, praising the durability of Gel X nails.

Source: 5 of 8 reviews • Confidence: high (explicit mention of long-lasting gel manicures in multiple reviews)

• Gel X nails last approximately one month

Several reviewers express dissatisfaction with pricing, noting that staff often try to charge more than quoted and that extra fees were applied for issues like gel polish not adhering, despite prior payments.

Source: 3 of 8 reviews • Confidence: medium (recurring theme of pricing complaints across multiple reviews)

• Extra fees mentioned for gel polish issues

Reviews vary: some customers report very short service times (e.g., a pedicure completed in 18 minutes), while others describe longer, relaxing experiences. This inconsistency suggests service duration depends on the specific appointment and staff.

Source: 2 of 8 reviews • Confidence: low (conflicting reports on service length)

• Shortest pedicure reported: 18 minutes

One reviewer experienced a cut finger during a powder manicure with minimal concern shown by the technician, and another reported poor quality with bumps and poorly trimmed cuticles. These incidents are isolated but noted.

Source: 2 of 8 reviews • Confidence: low (isolated incidents of injury and poor quality)

• Injury reported: cut finger during powder manicure