Papa Johns Pizza

Several reviewers report declining pizza quality, mentioning burnt and flat pizzas, and a loss of flavor compared to past experiences. However, some still praise the garlic knots when prepared correctly.

Source: 3 of 8 reviews • Confidence: medium (mixed feedback on quality)

Multiple customers experienced delays, with orders not ready at promised times and long wait periods for pickup. One review noted a significant personnel management issue causing widespread delays.

Source: 3 of 8 reviews • Confidence: high (explicit mention of delays)

One reviewer praised Manager Arturo for exceptional service in correcting a DoorDash delivery mistake, emphasizing dedication and apology. Another mentioned stingy condiment portions from some staff.

Source: 2 of 8 reviews • Confidence: medium-high (positive service example and occasional stinginess)

A reviewer mentioned the papa-tracker feature, which provides a timeline for pizza readiness, though they noted it is slightly off.

Source: 1 of 8 reviews • Confidence: low (single mention of tracking feature)

One review highlighted that employees, including those closing, generally have good attitudes, contributing to a positive experience despite other issues.

Source: 1 of 8 reviews • Confidence: low (single positive comment on staff attitudes)