Parkway Dental Group
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What reviewers say
Parkway Dental Group receives high praise for staff professionalism, patient comfort, and expert care, though one review reports billing issues.
Themes summarized from customer reviews (sample of 8)
How would you describe the professionalism and friendliness of Parkway Dental Group's staff?
Multiple customers highlight the exceptional professionalism and friendliness of both the front office staff and dental providers. Guests often mention being greeted warmly, staff answering questions knowledgeably, and a comforting atmosphere that reduces anxiety. Specific praise is given to individuals like Dr. Lopez, hygienists Vincent and Jaylinn, and staff members such as Mari and Chelsea Paclibar DDS.
Source: 7 of 8 reviews • Confidence: high (explicit mention)
What is the quality of care provided by the dental hygienists and dentists?
Five of eight reviewers specifically commend the expert care delivered by the dental hygienists and dentists. Reviewers note thorough examinations, personalized attention, and a comfortable experience without the need for pain medication. Dr. Lopez and hygienists Vincent and Jaylinn are frequently highlighted for their skill and patient-centered approach.
Source: 5 of 8 reviews • Confidence: high (explicit mention)
Are there any concerns regarding billing or insurance handling at Parkway Dental Group?
One review raises significant concerns about billing practices, stating that the practice charged full price for an extraction despite insurance coverage and later refused to perform a covered crown, insisting on out-of-pocket payment. This reviewer reports switching dentists due to trust and affordability issues.
Source: 1 of 8 reviews • Confidence: low (single conflicting report)
How would you rate the overall patient experience at Parkway Dental Group?
The majority of reviewers express extremely positive experiences, describing the office as welcoming, clean, and efficient with minimal wait times. Patients appreciate the thorough explanations from Dr. Lopez and the supportive environment created by all staff members, leading to high satisfaction and a desire for continued care.
Source: 6 of 8 reviews • Confidence: high (recurring theme)
Ratings
4.6
★★★★★4.6164 reviews
Location
20258 CA-18 #400, Apple Valley, CA 92307
Hours
Popular Times
Amenities & Details
Accessibility
Planning
Payments
Details
- Plus Code
- GQGH+QW Apple Valley, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJWf-hMCtiw4ARKlC31k_Jvj0
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