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Paul A. Kiyan, OD

Optometrist● Unknown Hours
4.2(5)

What reviewers say

Reviewers overwhelmingly praise Dr. Kiyan's expertise and staff kindness, though one criticizes service delays and staff errors.

Themes summarized from customer reviews (sample of 5)

How would you describe the overall quality of care provided by Dr. Kiyan and his staff?

Multiple customers consistently highlight Dr. Kiyan's expertise and the kindness of his staff, noting efficient appointments and excellent service. One review, however, reports significant delays and staff errors in glasses preparation.

Source: 4 of 5 reviews • Confidence: high (explicit mention)

What is the typical experience for patients who walk in without an appointment?

Several reviewers mention that Dr. Kiyan’s staff accommodated walk-in patients by finding available slots, indicating flexibility for same-day visits.

Source: 1 of 5 reviews • Confidence: medium (specific instance)

How reliable is the turnaround time for glasses ordered at Paul A. Kiyan, OD?

While most patients report smooth, timely service, one review details extended delays for sunglasses due to shipping display frames and subsequent frame defects, requiring multiple follow-ups.

Source: 1 of 5 reviews • Confidence: medium (conflicting evidence)

Does Dr. Kiyan work with the VA or other specialized programs?

One reviewer, who previously worked for Dr. Kiyan, confirms that he collaborates with the VA, catering to veterans' optical needs.

Source: 1 of 5 reviews • Confidence: medium (direct statement)

How does the staff interact with patients regarding frame color requests?

One critical review indicates a misunderstanding where staff denied a requested black frame color, suggesting potential communication issues.

Source: 1 of 5 reviews • Confidence: low (single incident)

Ratings

4.2

4.2

5 reviews

5
4
4
0
3
0
2
0
1
1

Location

1887 Business Center Dr S STE 2A, San Bernardino, CA 92408

San BernardinoCA92408

Hours

Monday8 AM–5 PM
Tuesday8 AM–5 PM
Wednesday8 AM–5 PM
Thursday8 AM–5 PM
Friday8 AM–3:30 PM
SaturdayClosed
SundayClosed

Popular Times

Amenities & Details

Accessibility

Wheelchair accessible entranceWheelchair accessible parking lotWheelchair accessible restroom

Amenities

Restroom

Planning

Appointments recommended

Payments

Credit cardsDebit cards

Details

Plus Code
3P99+5V San Bernardino, California
Timezone
America/Los_Angeles
Google Place ID
ChIJf6wzEpCs3IAR-RlHVDCcw2w

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