Paul A. Kiyan, OD
Location
1887 Business Center Dr S STE 2A, San Bernardino, CA 92408
What reviewers say
Reviewers overwhelmingly praise Dr. Kiyan's expertise and staff kindness, though one criticizes service delays and staff errors.
Themes summarized from customer reviews (sample of 5)
How would you describe the overall quality of care provided by Dr. Kiyan and his staff?
Multiple customers consistently highlight Dr. Kiyan's expertise and the kindness of his staff, noting efficient appointments and excellent service. One review, however, reports significant delays and staff errors in glasses preparation.
Source: 4 of 5 reviews • Confidence: high (explicit mention)
What is the typical experience for patients who walk in without an appointment?
Several reviewers mention that Dr. Kiyan’s staff accommodated walk-in patients by finding available slots, indicating flexibility for same-day visits.
Source: 1 of 5 reviews • Confidence: medium (specific instance)
How reliable is the turnaround time for glasses ordered at Paul A. Kiyan, OD?
While most patients report smooth, timely service, one review details extended delays for sunglasses due to shipping display frames and subsequent frame defects, requiring multiple follow-ups.
Source: 1 of 5 reviews • Confidence: medium (conflicting evidence)
Does Dr. Kiyan work with the VA or other specialized programs?
One reviewer, who previously worked for Dr. Kiyan, confirms that he collaborates with the VA, catering to veterans' optical needs.
Source: 1 of 5 reviews • Confidence: medium (direct statement)
How does the staff interact with patients regarding frame color requests?
One critical review indicates a misunderstanding where staff denied a requested black frame color, suggesting potential communication issues.
Source: 1 of 5 reviews • Confidence: low (single incident)
Ratings
4.2
★★★★★4.25 reviews
Hours
Popular Times
Amenities & Details
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Amenities
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Payments
Details
- Plus Code
- 3P99+5V San Bernardino, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJf6wzEpCs3IAR-RlHVDCcw2w
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