Paul J. Lee, MD
Location
12550 Hesperia Rd Suite 100, Victorville, CA 92395
Photos
What reviewers say
Reviewers for Paul J. Lee, MD show mixed experiences, with praise for his medical care and staff, but also complaints about communication, staff behavior, and perceived lack of cultural competency.
Themes summarized from customer reviews (sample of 8)
Is Dr. Paul Lee considered knowledgeable and personable by his patients?
Multiple customers highlight Dr. Lee as knowledgeable and personable, noting that he explains treatments clearly and takes adequate time with patients. His staff, including medical assistant Brianna, are described as friendly and efficient.
Source: 3 of 8 reviews • Confidence: high (explicit mention)
Do patients feel the office staff are polite and professional?
Several reviewers mention that the office staff are polite, professional, and helpful, contributing positively to the overall patient experience.
Source: 2 of 8 reviews • Confidence: medium-high (recurring theme)
Are there complaints about communication and staff behavior?
One review reports that phone staff are rude, talk over callers, and provide incorrect information. Another criticizes a nurse practitioner for poor follow-up on an urgent request, leading to confusion and lack of insurance coordination.
Source: 2 of 8 reviews • Confidence: medium (limited evidence)
Is there any mention of cultural competency or issues with marginalized patients?
One review alleges a lack of cultural awareness and competency, particularly concerning service to people of color, and describes a hostile interaction where the patient felt racially targeted.
Source: 1 of 8 reviews • Confidence: low (single account)
Do patients recommend Dr. Lee for medical care?
Five of eight reviewers recommend Dr. Lee, praising his thorough examinations, empathy, and successful treatment outcomes, such as curing dermatitis. One reviewer strongly advises against him due to perceived incompetence and poor communication.
Source: 5 of 8 reviews • Confidence: high (explicit mention)
Ratings
2.9
★★★★★2.918 reviews
Hours
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Amenities & Details
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Details
- Plus Code
- FPH5+QC Victorville, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJuWAr7BZnw4AR-osG9QqB1y8
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