Pavilion Smile Dental: Helen Banez DDS

Multiple customers describe the staff as friendly, welcoming, and caring. Several reviewers mention feeling comfortable and at home during their appointments. Guests often mention the kindness and helpfulness of both the dentists and the support staff.

Source: 6 of 8 reviews • Confidence: high (explicit mention)

Many reviewers specifically praise Dr. Helen Banez, noting her wonderful work, honesty, and patience. One review stated she is a 'wonderful lady' and another highlighted her willingness to wait for teeth to fall out naturally rather than unnecessary extractions.

Source: 3 of 8 reviews • Confidence: high (explicit mention)

One review noted that the office provides entertainment, specifically Netflix, while patients are waiting, which they found to be a unique and appreciated touch.

Source: 1 of 8 reviews • Confidence: medium (recurring theme)

One review expressed frustration with appointment follow-up, stating that the office was not prompt in assisting a new patient who had a scheduled appointment. They recommend seeking an office with better scheduling practices.

Source: 1 of 8 reviews • Confidence: low (limited evidence)

One review raised serious concerns about the quality of treatment received, alleging improper root canal work that led to a severe infection and subsequent complications. The reviewer also questioned hygiene practices, noting a lack of observed handwashing or glove changes between patients. There is conflicting information, as other reviews express satisfaction with the care received.

Source: 1 of 8 reviews • Confidence: low (limited evidence)

One reviewer mentioned that their medical insurance was unwilling to cover their services, suggesting potential cost considerations for some patients.

Source: 1 of 8 reviews • Confidence: medium (recurring theme)