PDQ Urgent Care & More
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What reviewers say
PDQ Urgent Care & More receives mixed reviews, with praise for staff warmth and medical professionalism alongside complaints about rude front office staff, insurance billing issues, and denied care.
Themes summarized from customer reviews (sample of 8)
How friendly and helpful is the front desk staff at PDQ Urgent Care & More?
Several reviewers praise the front desk staff for being warm, patient, and attentive, while multiple customers report rude and dismissive behavior, including refusal to verify insurance or past patient status.
Source: 5 of 8 reviews • Confidence: medium-high (recurring theme)
Is the medical care provided by doctors and PAs at PDQ Urgent Care & More considered professional and thorough?
Five of eight reviewers highlight the professionalism and thoroughness of doctors and PAs, noting detailed examinations and clear explanations. However, one review criticizes a PA's diagnosis of a baby's strep throat as questionable.
Source: 5 of 8 reviews • Confidence: high (explicit mention)
How does PDQ Urgent Care & More handle insurance billing and deductibles?
Multiple customers report billing issues, including being charged more than their deductible or co-pay, and being denied care due to insurance coverage disputes. One reviewer explicitly states they were overcharged and refused a refund request.
Source: 4 of 8 reviews • Confidence: medium (multiple complaints)
What is the overall satisfaction with the care received at PDQ Urgent Care & More?
Opinions are split: five reviewers express high satisfaction with service and medical care, mentioning pleasant staff and effective treatment. Conversely, three reviews describe extremely negative experiences, including denied care, rude staff, and threats of police involvement.
Source: 8 of 8 reviews • Confidence: medium (conflicting feedback)
Does PDQ Urgent Care & More provide a welcoming atmosphere or unique features?
One reviewer appreciates the Wizard of Oz theming inside the clinic, describing it as a pleasant touch. No other reviews mention specific decor or ambiance.
Source: 1 of 8 reviews • Confidence: low (single mention)
Ratings
3.4
★★★★★3.464 reviews
Location
18220 Yorba Linda Blvd Suite 301, Yorba Linda, CA 92886
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Details
- Plus Code
- V5PP+X8 Yorba Linda, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJyy9jU-LT3IARQD_1hraalno
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