Pediatric Clinic De Chino Hills
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What reviewers say
Pediatric Clinic De Chino Hills receives mixed reviews, with praise for Dr. Liu and Dr. Taylor's bedside manner and staff friendliness, but criticism over scheduling chaos, phone accessibility, and pe
Themes summarized from customer reviews (sample of 8)
How is the scheduling experience at Pediatric Clinic De Chino Hills?
Several reviewers reported significant scheduling issues, including crowded waiting areas and long waits due to limited doctor availability, leading to concerns about patient safety and organization.
Source: 2 of 8 reviews • Confidence: medium (explicit mention)
What do patients say about the communication between clinic staff and doctors?
One review noted a discrepancy between advice given by the assistant and previous guidance from Dr. Bai regarding infant feeding, suggesting potential misalignment in recommendations.
Source: 1 of 8 reviews • Confidence: low (single instance)
How accessible is the clinic by phone for making appointments?
Multiple customers complained that the clinic does not answer calls and directs callers to urgent care for emergencies, making it difficult to schedule routine appointments.
Source: 1 of 8 reviews • Confidence: medium (recurring theme)
What are the strengths of Dr. Liu at Pediatric Clinic De Chino Hills?
Five reviewers praised Dr. Liu for his excellent bedside manner, thorough explanations, and proactive approach, such as suggesting ASD testing for a patient.
Source: 2 of 8 reviews • Confidence: high (explicit mention)
How is the care provided by Dr. Taylor evaluated by patients?
Five reviewers highlighted Dr. Taylor's personal, professional, and caring demeanor, along with a friendly and helpful staff, expressing long-term satisfaction.
Source: 3 of 8 reviews • Confidence: high (explicit mention)
Are there concerns about the quality of care for specific conditions at the clinic?
One review criticized a brief, superficial examination for ankle trauma, resulting in a referral for a low-quality brace and wasted time, indicating dissatisfaction with the diagnostic process.
Source: 1 of 8 reviews • Confidence: low (single instance)
Ratings
3.2
★★★★★3.246 reviews
Location
15944 Los Serranos Country Club Dr STE 160, Chino Hills, CA 91709
Hours
Popular Times
Amenities & Details
Accessibility
Amenities
Planning
Payments
Details
- Plus Code
- X863+X9 Chino Hills, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJixnOdATN3IAR1NImVsGfeAE
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