Pep Boys Auto Service & Tires

Multiple customers report that their vehicles were serviced efficiently and ahead of schedule, with staff being professional and easy to communicate with. Several reviews highlight that the service was completed faster than expected and at a fair price.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

While many reviews praise the professionalism and reasonable pricing, at least two reviews describe serious quality issues. One customer experienced a check engine light persisting after a spark plug replacement, leading to further damage and inaccurate diagnostic reports. Another review reports a brake job failure resulting in unsafe driving conditions and no refund, indicating potential safety and quality control concerns.

Source: 2 of 8 reviews • Confidence: medium (conflicting themes)

Several reviewers mention that the pricing was reasonable compared to other shops, especially noting affordability during off-hours like Sundays when other places were closed.

Source: 3 of 8 reviews • Confidence: high (explicit mention)

Customers often comment positively on the friendly and professional demeanor of staff, including service representatives and technicians. Names like Johnny, Adam, and Jerold are frequently mentioned for their helpfulness and prompt service.

Source: 4 of 8 reviews • Confidence: high (explicit mention)

One review highlights a long-standing relationship, with a customer using Pep Boys for over 30 years and consistently satisfied with services performed on multiple vehicles, including Corvettes.

Source: 1 of 8 reviews • Confidence: medium (specific case)