Pep Boys Auto Service & Tires

One review reported a misaligned vehicle after an initial service, requiring a follow-up appointment that took 2 hours. The customer felt the initial work was subpar and expressed dissatisfaction with the explanation provided. Other reviews do not mention alignment issues.

Source: 1 of 8 reviews • Confidence: low (single negative report)

Multiple customers noted that Pep Boys quickly resolved tire emergencies, including an RV blowout on a Sunday afternoon, by providing a suitable tire and completing the service in a reasonable time frame.

Source: 2 of 8 reviews • Confidence: high (explicit mention)

• Handles RV tire emergencies efficiently.

Several reviews highlight Oscar as highly competent, patient, and communicative, offering clear explanations and addressing customer concerns effectively across various services including tire repair, alignment, and vehicle systems.

Source: 6 of 8 reviews • Confidence: high (recurring theme)

• Oscar is praised for excellent customer service and detailed explanations.

One review specifically mentioned the location's proximity to the freeway as a convenient drop-off point.

Source: 1 of 8 reviews • Confidence: medium (single positive comment)

One customer noted that after a service, the driver's seat and steering wheel were dirty, with black residue on cream-colored seats, indicating a cleanliness issue.

Source: 1 of 8 reviews • Confidence: low (single negative comment)