Pep Boys Auto Service & Tires

Several reviewers reported lacking warranty coverage on tires and alignment, leading to additional costs for tire damage and misalignment issues.

Source: 2 of 8 reviews • Confidence: medium (explicit mention)

Multiple customers praised the helpfulness and politeness of staff like Mark, Tommy, and Leonard, describing them as kind, fast, and accommodating. However, one reviewer criticized rude behavior from a cashier named Ryan and poor treatment of a headlight repair.

Source: 6 of 8 reviews • Confidence: high (recurring theme)

One reviewer noted a higher price ($40) for a ride share inspection at this location compared to $19 at other Pep Boys stores, suggesting a pricing discrepancy.

Source: 1 of 8 reviews • Confidence: low (single instance)

One reviewer felt the inspection recommendation for tire replacement was exaggerated, with tires appearing in average condition, indicating potential overdiagnosis.

Source: 1 of 8 reviews • Confidence: low (single instance)

A reviewer highlighted that Leonard accommodated a request just before closing by installing a new tire, demonstrating flexibility for urgent needs.

Source: 1 of 8 reviews • Confidence: medium (specific example)