Pet Jerky Factory

Multiple reviewers mention that for deliveries with a semi-truck, it is advisable to use the side street rather than backing out onto Laurel Street, as the delivery building is separate from the main store location at 1641 N 8th St, Colton, CA 92324.

Source: 2 of 8 reviews • Confidence: medium (specific delivery instructions)

• Delivery building differs from main store

Several reviewers highlight excellent customer service, noting that staff members like Karen are responsive, polite, and go above and beyond by sending replacements and small tokens of appreciation for concerns raised.

Source: 2 of 8 reviews • Confidence: high (explicit mention of helpful staff)

• Staff sends replacements
• Personalized follow-up

Multiple customers report that their pets, including a Shih Tzu, enthusiastically accept the Turkey and Pumpkin Jerky, indicating high satisfaction with the product quality.

Source: 2 of 8 reviews • Confidence: high (direct pet approval)

• Pet gobbled up the jerky

Reviewers consistently praise the company's integrity and the high quality of its products, describing the experience as always being impressed by both aspects.

Source: 2 of 8 reviews • Confidence: medium-high (recurring theme of quality and integrity)