Petco Dog Training

Multiple customers highlight that Kelli, the senior aquatic specialist, is highly knowledgeable and essential for the fish section. When she is present, customers receive accurate advice and a well-maintained area. However, when she is absent, other staff struggle to answer basic fish care questions, leading to dissatisfaction.

Source: 1 of 8 reviews • Confidence: medium (explicit mention)

One reviewer reports extremely sick fish, corals, and anemones, noting some are too small to be sold, indicating poor quality and hygiene in the aquatic department.

Source: 1 of 8 reviews • Confidence: low (single negative review)

Several reviews mention poor customer service, with cashiers and managers failing to assist, supervisors like Josh being ineffective, and staff being rude or unhelpful, leading to frustration and a decision not to return.

Source: 5 of 8 reviews • Confidence: high (recurring theme)

One reviewer criticizes the staff for incorrect information about crested gecko temperature requirements and for selling cookies with nutmeg, which is toxic to dogs, indicating a lack of thorough pet care knowledge.

Source: 1 of 8 reviews • Confidence: low (specific factual error)