PetSmart Grooming

Several reviewers praised the grooming service, noting excellent results such as a handsome lion haircut for a cat and increased playfulness afterward. However, one reviewer reported dissatisfaction with double billing and additional hidden fees, claiming the service was incomplete and misleading.

Source: 2 of 5 reviews • Confidence: medium (mixed feedback)

One review explicitly mentioned being charged double and additional weekend fees without proper explanation, describing the experience as a scam. This contrasts with the positive experience of another reviewer who did not report any billing issues.

Source: 1 of 5 reviews • Confidence: low (single conflicting report)

One reviewer complained that the grooming was minimal, stating the dog came out essentially unchanged, with no haircut, trimming, ear cleaning, or nail clipping. This suggests a lack of thoroughness for that particular visit.

Source: 1 of 5 reviews • Confidence: low (single negative account)

One reviewer waited 30 minutes without assistance, only to be helped after approaching the cashier. This indicates potential variability in service speed and staffing levels.

Source: 1 of 5 reviews • Confidence: low (single mention)