PetSmart Grooming
Offshoot of the pet store chain focused on grooming services, including nail & ear care.
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What reviewers say
PetSmart Grooming receives mixed reviews on staff politeness and pricing practices.
Themes summarized from customer reviews (sample of 8)
Is the staff at PetSmart Grooming generally polite and helpful?
Multiple reviewers highlight that the staff is always polite and very helpful, while one review criticizes poor customer service at the register despite managers being present.
Source: 5 of 8 reviews • Confidence: high (explicit mention)
Are there concerns about pricing increases for pet grooming services?
One review notes that additional services were added to increase the price despite the pet having no matted hair or tangles, raising the total to $72 for a small dog.
Source: 1 of 8 reviews • Confidence: low (single incident)
How is the overall customer service experience at PetSmart Grooming?
Several reviewers praise exceptional customer service, mentioning specific staff members like Amanda and noting a friendly atmosphere, though one review reports poor register service.
Source: 4 of 8 reviews • Confidence: medium (recurring theme)
Does PetSmart Grooming offer good deals on pet supplies?
One review mentions that the store had great deals on tanks, indicating positive feedback on pricing for pet supplies.
Source: 1 of 8 reviews • Confidence: low (specific mention)
Ratings
3.9
★★★★★3.922 reviews
Location
11945 Central Ave, Chino, CA 91710
Hours
Popular Times
Amenities & Details
Service options
Accessibility
Payments
Details
- Plus Code
- 28P6+JR Chino, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJv11IGqszw4ARlBQYmLi7E40
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