PetSmart Veterinary Services - Palm Springs

Multiple reviewers highlight the kindness and helpfulness of staff members such as Andrew and Karen, noting that pets and owners feel comfortable and cared for when interacting with them.

Source: 3 of 8 reviews • Confidence: high (explicit mention)

Several reviewers praise Dr. Bousquet, DVM, for listening to concerns, discussing treatment plans, and successfully addressing health issues, particularly for older pets.

Source: 2 of 8 reviews • Confidence: high (explicit mention)

Multiple customers report scheduling errors, unresponsiveness, and long wait times, including a case where an appointment was rescheduled without notice and another where a Sunday call led to no response for cancellation.

Source: 3 of 8 reviews • Confidence: medium (recurring theme)

One reviewer experienced a significantly inflated quote ($500) for a service that typically costs around $80, describing the clinic as unprofessional and attempting to take advantage of customers.

Source: 1 of 8 reviews • Confidence: low (single incident)

One reviewer criticized the clinic for hiring what appeared to be an underage and incompetent employee, leading to dissatisfaction and a decision not to return.

Source: 1 of 8 reviews • Confidence: low (single incident)