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Pharmacy | Kaiser Permanente Fontana Medical Center Medical Office Building 3

Pharmacy● Unknown Hours
4.6(28)
Pharmacy | Kaiser Permanente Fontana Medical Center Medical Office Building 3

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What reviewers say

Kaiser Permanente Fontana Medical Center Pharmacy receives mixed reviews, with many praising service and efficiency while a few report poor customer treatment and long waits.

Themes summarized from customer reviews (sample of 8)

How long are typical wait times at the pharmacy?

Several reviewers report short wait times, noting quick service and decreasing wait times, while one review mentioned a three-hour wait for a simple issue. Overall, wait times appear variable.

Source: 3 of 8 reviews • Confidence: medium (mixed evidence)

Is the pharmacy staff helpful and knowledgeable?

Multiple customers highlight friendly, helpful, and knowledgeable staff who explain medications and answer questions thoroughly.

Source: 4 of 8 reviews • Confidence: high (explicit mention)

Are there concerns about customer service quality?

One review criticizes poor customer service, describing rude interactions, attempts to sell incorrect items, and a lack of apology or corrective action for prescription errors.

Source: 1 of 8 reviews • Confidence: low (single negative account)

How clean and organized is the pharmacy environment?

A review notes the pharmacy is neat and clean, contributing to a positive experience.

Source: 1 of 8 reviews • Confidence: medium (specific observation)

What is the overall sentiment regarding Kaiser Permanente Fontana Medical Center Pharmacy?

Long-term Kaiser members express satisfaction, praising the quality of care and staff over many years, while recent reviews reflect both high praise for service and efficiency and isolated complaints about customer treatment.

Source: 5 of 8 reviews • Confidence: medium-high (recurring theme with outliers)

Ratings

4.6

4.6

28 reviews

5
21
4
5
3
0
2
1
1
1

Location

9961 Sierra Ave. 1st Floor, Fontana, CA 92335

FontanaCA92335

Hours

MondayNo data
TuesdayNo data
WednesdayNo data
ThursdayNo data
FridayNo data
SaturdayNo data
SundayNo data

Popular Times

Amenities & Details

Accessibility

Wheelchair accessible entranceWheelchair accessible parking lot

Payments

Credit cardsDebit cardsNFC mobile payments

Details

Plus Code
3HF8+2J Fontana, California
Timezone
America/Los_Angeles
Google Place ID
ChIJOwfty9lNw4ARL20JYFbMyOI

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