Phil's Auto Repair & Tires - Big Bear
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What reviewers say
Phil's Auto Repair & Tires in Big Bear receives mixed reviews, with many praising honesty and service quality while others report overcharging and diagnostic errors.
Themes summarized from customer reviews (sample of 8)
Is Phil's Auto Repair & Tires trustworthy and honest with their diagnostics and pricing?
Multiple customers highlight Phil's Automotive as trustworthy, noting clear explanations, fair pricing, and honest service. However, a few reviews accuse the shop of overcharging and dishonest diagnostics, particularly regarding labor times and brake assessments.
Source: 5 of 8 reviews • Confidence: medium (mixed evidence)
How is the staff's behavior and customer service at Phil's Auto Repair & Tires?
Guests often mention friendly and caring staff, with several reviews praising the positive interaction and efficient handling of repairs. Conversely, one review reports rude behavior and criticism of the vehicle.
Source: 4 of 8 reviews • Confidence: medium (recurring theme)
What is the typical turnaround time for repairs at Phil's Auto Repair & Tires?
Several reviewers note efficient service, with repairs completed quickly for routine maintenance and tire changes. However, one customer complained about a lengthy process for a simple spark plug replacement, suggesting longer-than-expected turnaround times in some cases.
Source: 3 of 8 reviews • Confidence: medium (limited evidence)
Does Phil's Auto Repair & Tires service RVs and box trucks?
One review indicates that despite advertising RV service, the shop declined to address an oil leak in an RV, suggesting limited or inconsistent service for such vehicles.
Source: 1 of 8 reviews • Confidence: low (single mention)
Ratings
4.3
★★★★★4.3246 reviews
Location
41967 Fox Farm Rd, Big Bear Lake, CA 92315
Hours
Popular Times
Amenities & Details
Accessibility
Offerings
Amenities
Planning
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Parking
Details
- Plus Code
- 64X7+38 Big Bear Lake, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJP3RlHHS0xIARJ8Wbs-8BCrk
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