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Physical Therapy Sports Institute

Physical therapist● Unknown Hours
3.4(29)
Physical Therapy Sports Institute

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What reviewers say

Physical Therapy Sports Institute receives mixed reviews, with praise for therapists and staff but complaints about scheduling and front office interactions.

Themes summarized from customer reviews (sample of 8)

Is the therapy staff at Physical Therapy Sports Institute generally positive?

Multiple customers highlight the competence and friendliness of the therapy staff, mentioning specific therapists like Robert, Dianne, Nicole, Diane, and Monica, and praising their personalized care and encouragement.

Source: 6 of 8 reviews • Confidence: high (explicit mention)

How is the cleanliness of the facility?

One review specifically notes that the tables and equipment are kept clean.

Source: 1 of 8 reviews • Confidence: medium (single mention)

What are common complaints about the front office or scheduling?

Several reviewers report issues with scheduling, such as being told they are late when only a few minutes past the appointment time, and frustration with the front staff's communication skills and attitude.

Source: 3 of 8 reviews • Confidence: medium (recurring theme)

Do therapists attribute issues to personal factors like weight or inactivity?

One review criticizes a therapist for blaming the patient's weight or inactivity without fully understanding the patient's history, which the reviewer found dismissive.

Source: 1 of 8 reviews • Confidence: low (limited evidence)

Is the overall experience with the office staff positive?

Feedback on the office staff is mixed; while some praise their responsiveness to insurance questions, others describe them as rude, sarcastic, and lacking in people skills.

Source: 4 of 8 reviews • Confidence: medium (conflicting evidence)

Ratings

3.4

3.4

29 reviews

5
16
4
1
3
0
2
2
1
10

Location

1515 W Florida Ave Ste E, Hemet, CA 92543

HemetCA92543

Hours

Monday8 AM–5 PM
Tuesday8 AM–5 PM
Wednesday8 AM–5 PM
Thursday8 AM–5 PM
Friday8 AM–12 PM
SaturdayClosed
SundayClosed

Popular Times

Amenities & Details

Accessibility

Wheelchair accessible entranceWheelchair accessible parking lotWheelchair accessible restroom

Amenities

Restroom

Planning

Appointment requiredAppointments recommended

Payments

Credit cardsDebit cardsNFC mobile payments

Details

Plus Code
P2W6+RX Hemet, California
Timezone
America/Los_Angeles
Google Place ID
ChIJ51ww__hl24ARNb8nDMh0FIw

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