Plaza II Automotive, Inc.

Several reviewers describe positive experiences with Plaza II Automotive when facing unexpected vehicle issues. One review mentioned being helped quickly after an emergency on the freeway, with the shop diagnosing and fixing the problem to allow them to continue their journey.

Source: 1 of 8 reviews • Confidence: medium (explicit mention)

Some customers have expressed concerns about pricing. One review alleged a significant overcharge for an AC repair, while another mentioned a warranty department dispute where the shop allegedly received payment for a new transmission but did not install it. However, other customers found the prices to be fair.

Source: 2 of 8 reviews • Confidence: medium (conflicting reports)

Multiple customers mention a range of services, including engine replacements, brake repairs, AC repairs, electrical work, and routine maintenance. One review specifically mentions a motor replacement, new water pump, power steering pump, hoses, and belts.

Source: 2 of 8 reviews • Confidence: high (explicit mention)

Customer service experiences appear to be mixed. Several reviewers praise staff members like Chris and Fabian for being helpful, patient, and knowledgeable. However, other customers reported rude behavior and inaccurate diagnoses.

Source: 3 of 8 reviews • Confidence: medium (conflicting reports)

One review stated that routine maintenance on a diesel truck was significantly cheaper at Plaza II Automotive compared to a dealership, and also less expensive than a "discount oil change" chain.

Source: 1 of 8 reviews • Confidence: medium (explicit mention)

• Pricing keywords: "fair rate", "reasonable price"

Most reviewers express satisfaction with the quality of work. One customer noted their van felt "like driving a whole new van" after repairs, and another appreciated the shop's efforts to diagnose issues before replacing parts.

Source: 3 of 8 reviews • Confidence: high (explicit mention)

One review expressed significant concern about the diagnostic process, stating it was "trash" and resulting in an incorrect diagnosis. Another review highlighted the shop's approach of attempting to identify the problem before randomly replacing parts.

Source: 2 of 8 reviews • Confidence: medium (conflicting reports)