Plaza Towing

Multiple customers highlight Plaza Towing's reliability for heavy-duty towing, noting prompt 24/7 response, professional handling of large trailers over long distances, and efficient service.

Source: 2 of 8 reviews • Confidence: high (explicit mention)

Several reviewers report poor communication regarding pickup times, with instances of delayed arrivals and disputes over missed calls leading to extended waiting periods.

Source: 2 of 8 reviews • Confidence: medium (recurring theme)

One review details unexpected charges for location changes and additional fees for wheeling the towed vehicle, resulting in a frustrating experience.

Source: 1 of 8 reviews • Confidence: low (single incident)

Positive feedback mentions excellent customer service, with a dispatcher providing helpful referrals to mobile mechanics, and appreciation for individual staff members like Frank.

Source: 2 of 8 reviews • Confidence: medium-high (positive anecdotes)

Opinions are split; while many recommend Plaza Towing for heavy-duty towing and service quality, others advise against it due to communication failures and unexpected costs.

Source: 4 of 8 reviews • Confidence: medium (conflicting feedback)