PNC Bank

Customer experiences vary significantly. Several reviewers express strong dissatisfaction, citing issues with account closures, lack of availability, and perceived unfair practices. However, other customers highlight positive experiences with helpful staff and efficient problem resolution.

Source: 5 of 8 reviews • Confidence: medium (mixed feedback)

Multiple customers mention long wait times, particularly during lunchtime. One review noted an eight-minute wait with no one ahead in line. Another reviewer felt rushed and reported the banker as unavailable and lacking knowledge.

Source: 2 of 8 reviews • Confidence: medium-high (recurring theme)

Several reviewers specifically praise individual employees for their helpfulness and efficiency. One customer highlighted a staff member named Brianna for providing excellent service and resolving a card issue with ease.

Source: 2 of 8 reviews • Confidence: high (explicit mention)

One review described a concerning incident where an ATM allegedly retained an excess amount of money beyond the deposit limit, leading to a significant financial loss. This suggests potential issues with ATM functionality or policies.

Source: 1 of 8 reviews • Confidence: low (limited evidence)

One review mentioned the bank is 'very security conscious with your accounts,' suggesting a focus on protecting customer financial information.

Source: 1 of 8 reviews • Confidence: medium (explicit mention)

One reviewer noted that the bank is helpful and doesn't typically refuse to cash large checks, even for non-account holders.

Source: 1 of 8 reviews • Confidence: medium (explicit mention)