PNC Bank
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What reviewers say
PNC Bank in Corona receives mixed reviews, with praise for friendly staff and poor experiences with customer service and loan decisions.
Themes summarized from customer reviews (sample of 8)
Is the staff at PNC Bank in Corona generally friendly and helpful?
Multiple reviewers, including five out of eight, describe the staff as lovely, kind, and professional, with specific mentions of Juanita, Stephanie, Mari, and the branch manager being particularly helpful and courteous.
Source: 5 of 8 reviews • Confidence: high (explicit mention)
Have customers reported negative experiences with customer service at PNC Bank in Corona?
Several reviewers, including three out of eight, report poor customer service, such as being hung up on, receiving attitude, and being refused service without explanation. One reviewer gave a -5 rating for customer service.
Source: 3 of 8 reviews • Confidence: medium-high (recurring theme)
Do loan officers at PNC Bank in Corona make inconsistent decisions?
Two reviewers mention inconsistent loan decisions: one was denied refinancing after agreeing to terms, and another faced issues with ATM deposit promises on the website.
Source: 2 of 8 reviews • Confidence: medium (limited evidence)
Is the overall reputation of PNC Bank in Corona positive or negative based on recent reviews?
The reviews are mixed; while many highlight excellent service and helpful staff, others criticize poor customer service and loan handling, suggesting the bank's reputation is divided among different experiences.
Source: 8 of 8 reviews • Confidence: medium (conflicting evidence)
Ratings
2.8
★★★★★2.836 reviews
Location
195 W Ontario Ave, Corona, CA 92882
Hours
Popular Times
Amenities & Details
Service options
Accessibility
Details
- Plus Code
- VC4H+PV Corona, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJLZN_HufH3IARjbbiGwDhup8
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