PNC Bank

Several reviewers describe PNC Bank as unprofessional, noting long wait times even when few customers are present and limited staffing with only one teller at a time. One reviewer specifically mentions difficulty getting greeted and inconsistent availability of cashed checks.

Source: 2 of 8 reviews • Confidence: medium (explicit mention)

One reviewer reports being charged for PINACLE services after attempting to close a business account that was never used, despite contacting multiple customer service channels and branches. This suggests difficulties in account closure and potential hidden fees.

Source: 1 of 8 reviews • Confidence: low (single account issue)

Multiple customers praise PNC Bank for outstanding customer service, describing staff as friendly, helpful, and efficient. Reviewers highlight positive interactions for tasks such as obtaining statements and depositing checks, noting that the staff goes above and beyond expectations.

Source: 5 of 8 reviews • Confidence: high (recurring theme)

• Staff members named Ryan and others are frequently commended.
• Customers consistently report happy and personal banking experiences.

One reviewer alleges that a cashier's check was mistakenly deposited into another account, resulting in a negative balance and business disruption due to hold amounts. This incident underscores concerns about deposit accuracy and account management.

Source: 1 of 8 reviews • Confidence: low (single incident)