Ponce & Ponce Realty Inc.
Location
2086 S E St Suite 100, San Bernardino, CA 92408
Photos
What reviewers say
Ponce & Ponce Realty Inc. receives mixed reviews, with many praising exceptional service from agents like Amber, Jonatan, Joshua, and Anthony, while one customer reports significant issues.
Themes summarized from customer reviews (sample of 8)
What do most customers say about the service quality at Ponce & Ponce Realty Inc.?
Multiple customers highlight that Ponce & Ponce Realty Inc. provides an excellent first-time home-buying experience, praising agents such as Amber Zepeda Orndorf, Jonatan Sabillon, Joshua Meza, and Anthony Chavez for their professionalism, patience, clear communication, and dedication. Reviewers often mention feeling supported throughout the process and receiving personalized attention that made the experience less stressful.
Source: 7 of 8 reviews • Confidence: high (explicit mention)
- Agents frequently recommended for first-time buyers
- High satisfaction with communication and negotiation skills
Were there any negative experiences reported with Ponce & Ponce Realty Inc.?
One review expresses severe disappointment, detailing unprofessional and unethical behavior, including unauthorized changes to title paperwork, loss of a locked-in interest rate, and being left with the responsibility of removing a former resident's belongings after closing. The reviewer warns potential clients to beware of this experience.
Source: 1 of 8 reviews • Confidence: low (single negative account)
- Issues with escrow cancellation and post-closing responsibilities
- Lack of follow-up from the realty company
Which agents are frequently praised in the positive reviews?
The agents most frequently praised are Amber Zepeda Orndorf, Jonatan Sabillon, Joshua Meza, and Anthony Chavez. Reviewers consistently mention their thoroughness, availability, clear communication, and ability to meet clients' schedules and needs.
Source: 7 of 8 reviews • Confidence: high (recurring theme)
- Agents noted for personalized service and market expertise
How does Ponce & Ponce Realty Inc. handle first-time home buyers?
Several reviews indicate that Ponce & Ponce Realty Inc. excels in assisting first-time home buyers, offering patience, detailed explanations, and flexible scheduling. Agents like Amber Zepeda Orndorf are highlighted for making the process feel less overwhelming and ensuring clients feel secure and informed.
Source: 4 of 8 reviews • Confidence: medium-high (specific to first-time buyers)
- Emphasis on education and comfort for novices
Ratings
4.6
★★★★★4.6433 reviews
Hours
Popular Times
Amenities & Details
From the business
Service options
Accessibility
Details
- Plus Code
- 3P76+MM San Bernardino, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJq5lvIJKs3IAR0B9n2YL5SA4
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