Premier Car Care Center
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What reviewers say
Premier Car Care Center is praised for knowledgeable staff, trustworthy service, and willingness to go above and beyond, though one reviewer reported a negative experience with a faulty repair.
Themes summarized from customer reviews (sample of 8)
How knowledgeable are the technicians at Premier Car Care Center?
Multiple customers highlight that Rich and Richie are knowledgeable about many vehicle makes and models, providing competent and fair-priced service. They handle a variety of issues, from brake service on a 2017 BMW to A/C and climate-controlled seat repairs.
Source: 5 of 8 reviews • Confidence: high (explicit mention)
Is Premier Car Care Center trustworthy for long-term vehicle maintenance?
Several reviewers express strong trust in the shop, noting that the owner personally attends to customers and explains issues clearly. One customer had lower control arms and front struts replaced and returned for a warranty-covered fix when a new noise arose, indicating reliability.
Source: 3 of 8 reviews • Confidence: high (explicit mention)
What is the typical turnaround time for services at Premier Car Care Center?
Guests often mention quick service, with one review noting that a car was in and out the next day after an A/C and climate-controlled seat repair, and another stating that a transmission repair was handled efficiently with clear explanations.
Source: 3 of 8 reviews • Confidence: medium-high (recurring theme)
Are there any reported issues with Premier Car Care Center's work?
One reviewer reported a negative experience where a radiator replacement left the car undrivable, requiring a second opinion and additional repairs. The owner later requested the review be removed, but the reviewer refused, citing dissatisfaction and perceived unprofessional behavior.
Source: 2 of 8 reviews • Confidence: medium (conflicting evidence)
Does Premier Car Care Center offer fair pricing?
Multiple customers describe the pricing as reasonable, noting that Rich and Richie charged fair rates for services such as brake work and A/C repairs, without hidden costs.
Source: 3 of 8 reviews • Confidence: medium-high (explicit mention)
How does Premier Car Care Center handle warranty or issue corrections?
One review details a warranty-covered correction where newly replaced struts were upgraded to handle the vehicle's weight after a noise persisted, demonstrating a commitment to making things right under warranty.
Source: 1 of 8 reviews • Confidence: high (explicit mention)
Ratings
4.5
★★★★★4.541 reviews
Location
68725 Ramon Rd Suite A, Cathedral City, CA 92234
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Details
- Plus Code
- RG8P+7V Cathedral City, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJ08DEYI0d24ARcspt3DDy67E
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