Premier Medical Transportation

Multiple customers highlight the kindness and professionalism of the staff, noting that drivers are compassionate and attentive to patients' needs. Several reviewers specifically mention staff members by name (e.g., Sanchez, Garrido) and praise their excellent service.

Source: 6 of 8 reviews • Confidence: high (explicit mention)

Several reviews report significant delays, with wait times exceeding 90 minutes and frequent lack of communication between dispatch and drivers, especially at large medical facilities. One reviewer filed a grievance due to repeated poor experiences.

Source: 3 of 8 reviews • Confidence: medium (recurring theme)

One review describes a near-miss incident where a driver ran a red light without emergency signals, and another mentions a driver's inappropriate comment about a patient's home. These incidents raise concerns about driver behavior and safety.

Source: 2 of 8 reviews • Confidence: low (limited evidence)

While some customers appreciate the timely response for urgent transfers, others report unacceptable delays (up to 4 hours) for scheduled pickups, indicating inconsistent handling of time-sensitive situations.

Source: 2 of 8 reviews • Confidence: medium (conflicting reports)