Premium Autos - Norco

Several reviewers report that the dealership adds a non-negotiable $2,000 anti-theft fee to the listed price of every vehicle, which they consider unnecessary and hidden.

Source: 6 of 8 reviews • Confidence: high (explicit mention)

• Fee is described as non-removable and not reflected in online pricing.

Multiple customers noted poor vehicle conditions, including curb rash, missing center caps, visible paint repair issues, and mechanical problems such as a trunk that wouldn't close properly.

Source: 4 of 8 reviews • Confidence: medium (recurring theme)

• Issues were observed across several vehicles on the lot.

Several reviews mention a lack of available sales staff, with visitors reporting difficulty finding assistance and encountering only AI responses, leading to a ghost-town-like experience.

Source: 2 of 8 reviews • Confidence: medium (limited evidence)

• Visitors felt ignored and chose to take business elsewhere.

Multiple reviews describe feeling misled by advertised low prices, which were undercut by the mandatory $2,000 fee and inaccurate vehicle availability information, leading to wasted trips and a bait-and-switch perception.

Source: 3 of 8 reviews • Confidence: medium (conflicting experiences)

• Some customers left after discovering price discrepancies.